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Atlas Login functionality degraded

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Oct 24, 17:30 UTC
Resolved - This incident has been resolved

Oct 24, 17:20 UTC
Monitoring - Login availability has been restored and we are continuing to monitor

Oct 24, 16:53 UTC
Identified - We’ve identified the root cause as timeouts from an upstream service provider and are actively working on a mitigation

Oct 24, 16:33 UTC
Investigating - We have detected issues for customers connecting to account.mongodb.com and are actively investigating.

Customers may experience issues logging into Atlas.

Atlas Clusters are not impacted


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